Web Redesign Project

Web Survey

Williams College Web Survey

In December, we surveyed users of the Williams website (students, faculty, staff, alumni, parents, and some prospective students) to gain insights into how they currently use the website, what they think of it, and what they want out of it. The survey was conducted via SurveyMonkey over a two-week period, with the valuable assistance of Courtney Wade, the college’s director of institutional research. We received nearly 300 responses from a broad range of audiences. Many thanks to all who participated. Results, including common themes that appeared in the two-open ended questions, are below.

The Questions

  1. Self-ID
  2. Main Audience
  3. Frequency of Use
  4. Reason for Use
  5. Rate Features
  6. Additions (see themes)
  7. Suggestions (see themes)