{"id":230,"date":"2011-12-12T14:10:14","date_gmt":"2011-12-12T19:10:14","guid":{"rendered":"http:\/\/sites.williams.edu\/lj1\/?p=230"},"modified":"2011-12-12T14:30:06","modified_gmt":"2011-12-12T19:30:06","slug":"quote-l-e-a-r-n","status":"publish","type":"post","link":"https:\/\/sites.williams.edu\/lj1\/quotes\/quote-l-e-a-r-n\/","title":{"rendered":"Quotes &#8211; L.E.A.R.N."},"content":{"rendered":"<p>L.E.A.R.N &#8211; From Aimee Kanzler on quality customer service<\/p>\n<p>    L &#8211; Listen<br \/>\n    E &#8211; Empathize<br \/>\n    A &#8211; Apologize<br \/>\n    R &#8211; Remediate<br \/>\n    N &#8211; Notify<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L.E.A.R.N &#8211; From Aimee Kanzler on quality customer service L &#8211; Listen E &#8211; Empathize A &#8211; Apologize R &#8211; Remediate N &#8211; Notify<\/p>\n","protected":false},"author":55,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4554],"tags":[],"class_list":["post-230","post","type-post","status-publish","format-standard","hentry","category-quotes"],"acf":[],"_links":{"self":[{"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/posts\/230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/users\/55"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/comments?post=230"}],"version-history":[{"count":2,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/posts\/230\/revisions"}],"predecessor-version":[{"id":236,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/posts\/230\/revisions\/236"}],"wp:attachment":[{"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/media?parent=230"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/categories?post=230"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.williams.edu\/lj1\/wp-json\/wp\/v2\/tags?post=230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}